Main Information

Course Details

Course Dates

20 December, 2020 - 20 December, 2020

Course Dates Details

Ongoing - Enrol any time

Course Times

Flexible to complete in your own time and pace


  • Learners must be 16 years old at date of enrolment.
  • Learners must be able to communicate effectively in English (Reading, Speaking, Listening and Writing).
  • Learners can be based in any location, worldwide.
  • Learners must be able to evidence they have a role in the workplace.
  • It is recommended that learners have experience in a swimming environment, including but not limited to swimming teacher, assistant, helper, coach, swimming coordinator, lifeguard, duty manager, general manager, swim school owner.
  • Learners will need to have access to a laptop or device and internet connection


£84.00 which includes all learning resources and registration costs

What will the course offer


Be an industry leader; fully informed and qualified to work in a COVID-secure environment.

Give your customers confidence to return to the pool?

RELOAD your swimming environment with us:

  • Reload and get ready for your return to work
  • Evolve your understanding of infection prevention
  • Learn new knowledge and ideas for your workplace
  • Offer your customers confidence to come back to the pool
  • Achieve a National, Regulated Level 2 Qualification
  • Deliver a safe and happy new environment for your swimmers

We have worked in partnership with Transcend Awards and a collaboration of partners from different environments to be to offer you a formal, nationally regulated qualification and be fully re-charged and ready for the new times ahead.

Our ‘RELOAD’ training package includes:

  • Transcend Level 2 Award in Infection Prevention, Mitigation and Management in Swimming Pool Environments Qualification
  • All the latest guidance from Swim England, Swimming Teachers Association, RLSS and more
  • Teaching from poolside - benefits, considerations and strategies for supporting anxious swimmers
  • Top tips and strategies for developing communication and conflict management skills
  • A fantastic online classroom to access all resources, templates, share comments and connect with others who are also ‘reloading’
  • A unique blend of digital learning, access to live zoom interactive Q&A drop in sessions with our fantastic tutor team and individual assessment and feedback from a dedicated assessor to complete your qualification.


RELOAD is designed to be completed at your own pace and in your own time, being flexible for today's circusmtances. Although everyone learns differently we would suggest the whole package will require up to 8 of learning.

Once you have enrolled, within 48 hours we will send you your START UP pack to give access to the learning and information, you can RELOAD & LEARN at your own pace, access our RELOAD SUPPORT as needed before completing your FINAL DESTINATION and achieving your qualification. 

#PRIORITISE safety, get QUALIFIED and #RELOAD with us

About your tutor, Kelly


Kelly has been an Swim England tutor since 2007 and has worked in vocational training and workforce development ever since. Her career in swimming spans almost two decades, including varied and diverse roles such as lead teacher at the University of Wales, Swimming Development Officer for Local Authority, Regional and National Roles with Swim England, Commercial, Operational and Quality Lead roles for various training providers. Qualified in tutoring, assessing, quality assurance and learning & Development and committed to developing great people, Kelly brings a range of experience, energy and determination to our provision, enabling our learners to be inspired and have confidence in their new skills and opportunities.

Course venue